This is the old BbC support portal: http://goo.gl/krVdb
This is the new BbC support portal: http://goo.gl/htv9Df
Both sites have useful information.
Make sure to:
- Run through the procedures for first time users: http://blackboard.force.com/publickbarticleview?id=kA770000000CbHK
- Make sure you are running the most current version of Java.
- Note that Windows 8 is not a problem, but if you are using an old browser, you may run into issues. Try another browser if it is not working for you. See this page: http://goo.gl/J3PVAU
- If you are still having issues, please contact Blackboard Collaborate directly. See the Support box on this page: http://goo.gl/7gMPbK.
Anyone else have any tips to share in the comments?
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