Location
Cochin, Kerala
About
School or Organization:
FIS IT Solutions
I am a:
tech coordinator, tech director, administrator, consultant
Languages spoken:
English, Hindi, Malayalam, Tamil & Italian
Short bio or reason for joining Actionable Innovations Global:
Over 14 years of experience in the support service industry and BPO. • Worked in different positions such as Store Keeper, Research Manager (News/Tender/Projects), Sales and Marketing Executive - cum - Import - Export Executive , Team Leader and Director. • Working as Director (BPO –Operations) for the past 15 Months, sound knowledge in team management and training. • Extensively worked in Microsoft Word, Excel and PowerPoint Presentation • Ability to Multi-Task and to meet deadlines. Self Starter with can do attitude • Good Communication skills, Self-motivated and Dynamic team player with Positive attitude. Specialties BPO Operations, Contact Center Quality, Training, Mentoring. Account Mapping, Lead Generation, IT industry research, Sales support, Analyzing key trends in Off-shoring. Understanding of Sales Cycle, IT Solution Delivery Process/IT Operations/Outsourcing with Clients. Specialiation in Tenders / Projects. Successfully attend the seminar in Mumbai on Business Opportunities with the World Bank and other agencies, viz., The United Nations, European Union, SIDA, DANIDA etc.
